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Tech Support Solutions:
View typical solutions to some technical problems you may be having.
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Email:
support@edgt.com
 
 
Email:
info@edgt.com - This is the best way to reach us. We can usually respond within 24 hours.
Phone:
1-888-882-9800  (Toll Free)
630-734-8414  (Chicago)
 
Fax:
1-888-882-9800  (Toll Free)
630-734-8414  (Chicago)
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Mail:
EDGT, Inc.
P.O. Box 3188
Oak Brook, IL 60522-3188
 
 
Stay in touch with EDGT's latest happenings!
 
 
     
  Below are sample comments made by instructors about the EDGT Web site:

"Hi! We are users of many EDGT tutorials. We have received access to the new head to toe physical assessment tutorial. I like it very much and will recommend it for purchase." (10/8/09)

"I am pleased that we were able to get these purchased...perhaps as others that are relevant to our program are developed, we will be able to add to what we are currently using." (9/16/09)

"My Math for Medication students love the new Pharmacology Tutorial we purchased. They are required to complete the tutorial for a grade. I also use EDGT in other courses. I am a big fan of the programs !!!!!!!!!!!!!!" (9/17/09)

"Mary...thanks so much...we love your programs....and will look forward to others in the future."

"Thank you! I just completed my evaluation of the Cardiac A&P tutorial and feel that this module will be great for the students in our intense program and I'm very excited to preview the others!! What a great concept!"

"I just wanted to say how impressed I am with your company and products. The technical support associated with online course work is priceless and you have gone above and beyond with your customer service."

"Thank you very much for the EDGT on-line preview of the psychiatric medication module. I enjoyed being able to review the content and it was interesting and informative."

“Your web site is good, very good. I had no problems registering or finding info on your products, etc.”

“I just sent an email to our dean bragging about you and your excellent customer service. You really are wonderful to work with.”

“FYI regarding EDGT nursing programs: Based on my recent comment, downloading test scores from the EDGT program is now very fast and efficient. This was apparently a Herculean task for EDGT programmers, but the company pulls out all the stops when it comes to customer service.”

“One of our faculty got a flyer in the mail, spotted the strategies for problem solving program and wanted more info. It is wonderful to so easily get the preview.”

“Thank you for your prompt response. I just previewed the documentation module and I think it is excellent. I am requesting our Dean to purchase.”

“Our students have really enjoyed utilizing the current EDGT modules. I am utilizing them for remediation.”

“The students started the respiratory program this afternoon & I thought it went well. I also completed the program and it was very good. For our PN students, there were some sections which were too high level for them, but I told them to work through it and most did fine. It is very easy to work with your company. You are thorough and efficient. “

“Just pre-viewed the Principles of Drug Action program and found it informative and helpful.”

“I think it's excellent!” (Physiology and Assessment: The Respiratory System)

“By the way, we love EDGT. Your tutorials and test banks have positively impacted the learning experience of all of my Pharmacology students. Thank you, thank you, thank you to all of you at EDGT!”

“I am just tickled beyond belief. I am so happy we were able to acquire these tutorials. I believe they will be a benefit to our students. I am including them in the syllabi & attaching points to them for students. Thank you so much for all your hard work in this matter.”

“A most gracious and rapid reply! We subscribe to all of your titles, I'm pretty sure.”

“Once again, I want to tell you how much we really enjoy using your products–they are most informative and helpful.”

“I’ve used this program for a few years and am pleased with the process and outcomes for both students and instructors. The students’ math proficiency has increased relative to the math outcomes with our former methods of math instruction i.e., pre-EDGT. The program is user friendly and relatively “painless” for the students. From the instructor’s viewpoint it is also simple to administer and track student compliance and performance. The EDGT customer service is outstanding!”

“Our students love the online format and it is so much easier than using other computer formats here on campus—we encounter so many problems!”

“Thanks. Our students always enjoy your programs.”

“By the way, our new students who have been struggling with dosage calc have found Math Magic II very helpful. I require it for remediation for those who don’t pass the first dosage exam.”

“I am extremely IMPRESSED with Math Magic and will recommend it strongly to our committees.”

“What a great website! I am very impressed with how user friendly it is and how much information it teaches.”

“Thanks for your help. Your programs have really helped students grappling with medical math concepts. The other tutorials (Safe Meds, Problem Solving, Home Health, etc.) are all excellent, too!”

“Thanks. I have been all over this tutorial site. Have I died & gone to heaven?”

Summary from Pilot Studies:

Faculty who evaluated the tutorials liked the clinical scenarios, situational questions, real life examples, “what if” critical thinking questions, safety alerts, and the multiple practice items all of which provide immediate feedback with rationales. One faculty member said, “Our students love the pharmacology online tutorial.” Another instructor stated, “Thank you for creating such a user-friendly and useful tool for us.”

 
 
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