EDGT

Online Tutorial Details:

The goal of this online tutorial is to help healthcare professionals improve communication with patients, families, and each other.

Content Overview:

The tutorial is divided into eight modules. The first seven are instructional units. The final module is a test bank.

• Module 1: Introduction to Communication
• Module 2: What is Communication?
• Module 3: Therapeutic Verbal Communication Techniques
• Module 4: Therapeutic Non-Verbal Communication Techniques
• Module 5: Barriers to Therapeutic Communication
• Module 6: Cultural Sensitivity and Communication
• Module 7: Legal Issues and Communication
• Module 8: Test Bank

The tests in the test bank cover all of the tutorial modules. Test results are displayed at the end of each test including the number correct, the number incorrect, the percentage correct, and the correct answers accompanied by rationales. Test scores are stored in databases on the EDGT server for later retrieval and review.

Learning Objectives:

At the completion of this tutorial, learners should be able to:

• Define communication.
• Describe techniques for therapeutic verbal communication.
• Describe techniques for therapeutic non-verbal communication.
• Establish an environment conducive to therapeutic communication.
• Recognize barriers to therapeutic communication.
• Describe impact of cultural differences on communication.
• Evaluate communication techniques for adherence to legal principles.

License:

The purchase of this online tutorial includes access to one individual for a period of 120 days.